1. Minors:  4 to 12 years old
  2. INAPAM (INSEN), students and teachers must show valid ID when coming aboard the bus.
  3. For tickets purchased and reserved, the reservation will be valid until 5 minutes before the bus departs.
  4. Phone reservations without ticket purchase will be valid until 20 minutes before the bus departs.
  5. After the hereinbefore established times the company reserves the right to use the assigned seat for another passenger. The client can make use of the ticket for any other time if there is available space.
  6. Our tickets are valid for 365 after issuance. Therefore, any ticket unused or with an open date can be used within that time frame.
  7. Open date tickets can be used by making reservations in advance, subject to seat availability.
  8. We are not responsible for ticket theft or loss.
  9. In case of cancelation, we do not pledge to give back, reimburse or compensate in any way the cost of the services paid by the passenger. Nevertheless, the tickets can be used within 1 year after the issuance date without any cost for the change.